Whole Hearts Therapy ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through this website. It applies to our website only. Information collected as part of clinical treatment is governed by our Notice of Privacy Practices (HIPAA).
When you complete our contact or consultation request form, we collect the information you choose to share, such as your name, email address, phone number, the service you're interested in, your insurance, your preferred contact times, and a brief message. We ask that you do not include sensitive health details in the website form.
Like most websites, we may automatically collect limited technical information such as your browser type, device, and pages visited, through cookies or similar technologies and analytics tools. This helps us understand how the site is used and improve it.
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, scheduling, and communications — and who are contractually required to protect it. Where these vendors may handle protected health information, we maintain a Business Associate Agreement (BAA) as required by HIPAA. We may also disclose information when required by law.
We use reasonable administrative, technical, and physical safeguards to protect the information we collect, including encryption in transit (HTTPS). However, no method of transmission over the internet is completely secure. Please do not send confidential health information through the website's contact form; we will provide a secure channel once we connect.
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website. Services involving minors are arranged directly with a parent or legal guardian.
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Material changes will be posted on this page.
If you have questions about this Privacy Policy, contact us at info@wholeheartstherapy.com or 303.588.4036.